Manager - Sales and After-Sales

• Results driven.
• MBA/Degree in Sales and Marketing or any other professional qualification in a relevant field.
• 6-10 years' experience in the relevant field.
• Previous experience in Automobile industry is a definite advantage.
• Key achievements in automobile industry will be an added advantage (Vehicle sales and After-sales).
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Excellent active listening, negotiation and presentation skills.

• Act as an ambassador for the company's culture.
• In-depth understanding of marketing guidelines and policies of the company and brands.
• Update and enforce policies relevant for the special sales division.
• Attend to tender/bidding matters and fleet deals related to the business.
• Working on expanding the business network on company brands.
• Formulate special sales/budget strategies for the division by collaborating with all related divisions.
• Manage and coordinate after-sales teams and managers.
• Oversee, Coach and Support day-to-day organization with the after-sales team.
• Analyze customer quality surveys and support staff in improving the quality of service.
• Analyze the local market, monitor competition offers, conditions and wages and apply the manufacturer's commercial policy.
• Implement the after-sales business plan, the CRM contact plan and the processing of leads.
• Set up the after-sales activity forecast (turnover and workshop hours) and define action plans for implementation.

• Minimum of 2 years of similar experience
• Strong ATL & BTL experience
• Professional qualification in marketing
• Strong account management and relationship building skills

• Minimum 5 years or more of experience in a similar role or in Sales & Marketing
• Previous experience as showroom manager is an added advantage
• Professional qualification in sales & marketing would be an added advantage
• Ease in English and Sinhala languages
• Passion for customer service and sales
• Should be proactive with an attractive personality

• Minimum 2 years of experience in a similar role or in a sales & Marketing
• Professional qualification in sales & Marketing would be an added advantage
• Verbal & Written communication skills in English and Sinhala
• Passion for customer services and sales
• Should be proactive with an attractive personality
• Well versed with Ms office package

• Previous experience in customer handling/ Customer support or as a showroom manager
• Person from Negombo and Colombo suburbs will be an added advantage

•   Professional or Qualification in a sales & marketing related institute
• Minimum 3 to 5 Years of work experience
• Establish customer requirements & present appropriately to make a sale
• Maintain and develop relationships with new customers and networking with potential clients
• Handling customers inquiries and complaints and coordinating with necessary parties to resolve the same during projects
• Preparing quotations for necessary drawings
• Achieving sales targets

Send us your CV with two non related refrees to : recruitment@dci.lk 

• Handling Customers inquiries through provided source (Phone Calls)
• Cold Calling new prospects and arranging appointment for outdoor sales
• Managing Daily operations on order processing, delivery and stocks
• Attending to customers queries
• Calling the given database and build customer relations

• Age between 20 - 30
• Female candidate preferred
• Partly qualified in CIM or any marketing related qualification
• Minimum 2 years experience in related field (Customer relations or Customer Handling)
• Excellent command of written & spoken in English , Sinhala (Tamil will be an added advantage)
• Have a excellent communication and Negotiation Skills
• Proficiency  in MS office packages

Excellent Salary Package is awaiting for the Right Candidate on par with industry standards..